Book online 24/7 for either a virtual or in-person consultation—always complimentary and pressure-free.

Prevention is the safest strategy so we thoroughly review your medical history and medications to ensure appropriate candidacy and we use our advanced knowledge and technology to plan the least invasive approach to treatment to mitigate risk. We use ultrasound guidance to avoid blood vessel blockage during dermal filler injection as well as to guide dissolving procedures and managing minor complications. We also use dermoscopy to assess skin conditions and lesions to determine the most accurate diagnosis and treatment planning.

We prioritize your comfort with topical anesthetics and distraction techniques as well as optional self-administered pain and anxiety medication—always tailored to your needs.

We’ll discuss your goals, review your health history, take photos for your chart, and create a treatment plan together. If time allows, treatments can sometimes be done on the same day.

We offer certain treatments, such as piercing, for clients under 18 with formal, written guardian consent and verbal consent from minors, but most services are intended for adults. We’ll always recommend age-appropriate care.

No—consultations are always complimentary, virtual or in-person, with pressure-free treatment planning.

You can always contact us for assistance with booking but our clients have the best luck at getting an appointment at their desired time when they utlilize the wait list feature in our online booking platform retroderm.janeapp.com

We ask for at least 24 hours’ notice for cancellations or changes. Late cancellations or missed appointments may incur a fee, but we do our best to be flexible for emergencies.

Debit, credit, e-transfer in-person and exact-change cash are accepted. Cash overages are returned as account credits.

HST is added to all products and services and we do not offer discounts on cash payments.

For pre- and post-treatment instructions in advance of your appointment, please see the ‘Services’ menu.

Swelling, redness, mild bleeding, bruising and tenderness are typical after most of our treatments and resolve on their own within days.

For procedures with down-time, it is our practice to fully explain and show clients images of the healing process prior to consenting to treatment so that they fully understand and  time their procedure accordingly.

After-care instructions are also thoroughly reviewed at each treatment appointment and all clients are given a phone number to call/text with questions of concerns post-treatment. We conduct follow-up assessments by phone, text or in person after treatment is provided.

Injectable procedures are provided by Nurse Practitioners and Registered Nurses, ensuring high-level medical oversight. All other treatments are delivered by providers educated, skilled and certified in each modality.

It depends on the treatment. Neuromodulator results typically last 3–4 months, dermal fillers 6–18 months, and skin treatments vary by your individual needs and home care routine. We’ll review a personalized maintenance plan with you.

Each treatment is associated with different recovery expectations and risks for swelling and bruising. General expectations for each procedure can be found in our Services tab but the ideal way to plan this is to contact us for a consultation where we can put together an individualized timeline of treatments to meet your needs.

This is why we offer complimentary consultations virtually and in-person! Often there are multiple treatment options for common concerns so our consultation offers the opportunity to make recommendations that suit your comfort level, preference and budget.

Products are available in-clinic but some can also be ordered online through manufacturer websites after consultation and shipped to your home. With either method, you stay connected to the professional advice and support of our providers.

We are happy to order products in for clients to pick up with our inventory orders. We require payment to be completed prior to the order being made.

Some private insurance companies cover neuromodulator treatment for these conditions. When patients have these conditions diagnosed, they can contact their insurance provider to determine what their plan covers and request that their primary care provider complete insurance forms to request approval and obtain a prescription for Botox. Once approval is obtained, patients can fill their prescription at the pharmacy and our clinic will administer the medication for an injection fee of $150.

For patients who struggle with migraines or excessive sweating, our Nurse Practitioner can assess, diagnose and provide insurance forms/prescriptions for treatment for those who meet specified criteria. The process for obtaining and administering the medication is the same.

We do not offer primary care services. Prescriptions are provided only for aesthetic-related purposes.

There are regulations against discounting prescription medications so any pricing discounts we offer involving prescription medications reflects a reduction in our injector fee.

Our pricing reflects the average costs in Windsor/Essex county as well as our professional skills, training and expertise.